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If you register an account in Gemforex and do not log in your trading account for a certain period of time, your trading account will be archived.

After a certain period of prolonged inactivity, a trading account will be archived.

MT4 and MT5

Demo account: Archived or deleted after 60 days of inactivity from the last login

Live account: Archived or deleted after 90 days of inactivity from the last login

Inactivity for live trading account: no trading activities

Inactivity for demo account: no trading activities/ no login

The live trading accounts allow you to trade with your own funds. Whereas demo accounts allow traders to trade with virtual money that has no real value.

The market conditions for both live and demo trading accounts are the same. It is ideal for traders to use demo accounts to practice their strategies.

It is possible to change the leverage of your trading account by following the steps below.

  1. Please login to your client portal and go to the “Account Overview” section.
  2. Please select the “View” button on the trading account you wish your leverage to be changed and click “Request New Leverage”.
  3. Please select the new leverage you prefer and submit.

No. We do not charge any account inactivity fees.

If you would like to reset your password, please feel free to reset your password according to the simple steps below:

  1. Log in to your GemForex client portal
  2. Choose “Profile” under Profile section
  3. Click on “Change” at the password section
  4. Type in your current and new password to continue

Please have in mind that your password should be kept in a safe place and should not be disclosed to any third parties.

Yes, you can open multiple trading accounts via your Client Area.

If you are not able to find your existing account, it is possible that the existing account could have been archived due to inactivity.

Please reach out to [email protected] in order to reactivate your account.

You may also create a fresh account from your Client Area.

GemForex offers flexible leverage options ranging from 1:1 to 1:500.

Through your Client Area, you can change the leverage on your trading account any time.

*Selecting a higher leverage increases your risk. Please trade responsibly.

Account currencies are offered in:


We plan to add more currencies in the future. Feel free to leave us your request.

Yes. Starting with a demo account is a great way to learn how to trade in a real market condition but in a risk-free environment.

You can open a demo account for free by logging in to your client area.

Opening a demo account can be done at any time. However, demo accounts that have been inactive for longer than 60 days from the last login will be closed without any notice.

GemForex offers 3 account types in order to offer pleasant trading conditions that suit each client’s trading styles. Please refer to the content below to know more about the features of each account type.

If you wish to know more about the detailed breakdown of each account type, please feel free to click on Account Overview.

All In One Account
All In One Account is designed with the conditions that are typically and commonly adopted by all clients. The main feature of this account type is the low minimum deposits requirement. Because of the low minimum deposit requirement, it makes this account type accessible for all traders, especially beginners.

Raw Spread Account
Raw spread Account is designed to give experienced traders more control over his or her spread. Experience ultra-tight spreads as low as 0 pips, along with superior execution.

Elite Account
An Account type that is designed to satisfy the requirements of the professional trader. Our low spread account with zero commission and execution tailored for the active day trader.

To open a live trading account, simply visit and click on OPEN LIVE from the top menu. You will be asked to enter your country of residence, full name, email address and password.

Once completed, login to your account with your email address and selected password. From there, you can upload your documents, manage your account, download our platforms and fund your account. Once your account is funded, you will be able to proceed and start trading.

Please note that the jurisdictions available to you will depend on your country of residence. GemForex does not accept residents of certain countries such as the U.S., Afghanistan, Belarus, Burma, Central African Republic, Congo, Cuba, Egypt, Guinea, Iraq, Iran, Lebanon, Libya, Mauritius, North Korea, Pakistan, Somalia, Sudan, Syria, Venezuela, Yemen, and Zimbabwe.