Bonuses and other promotional campaigns Terms and Conditions

GEMFOREX LIMITED is authorized and regulated by the Financial Services Authority under the license number SD116, with registered address of Room B11, First Floor, Providence Complex, Providence, Mahe, Seychelles.   The Company reserves the right to offer various bonuses and other rewards through promotional campaigns (also referred to as “the Promotional Campaigns” or “the Promotions” or “Bonuses and/or Rewards” or individually referred to as “the Bonuses” and “the Rewards”) to its clients from time to time. These promotions may be restricted to particular account types, jurisdictions, or countries, among other conditions. You should therefore always make sure you read and comprehend the Terms and Conditions governing the Bonuses and/or Rewards Promotions contained in this document (hereinafter “Promotional Campaigns T&Cs”) as well as the specific details of each Promotion that are occasionally listed on the Company’s website and or distributed through our official communications means.   This document sets forth the terms and conditions of the relationship between the Company and its clients participating in any promotional campaign, the Client acknowledges that they have read, understood, and agreed with the rules and conditions set within the Promotional Campaigns T&Cs together with the Company’s Terms and Conditions, Client’s Agreement, as well as any other Legal documentation of the Company that can found in our official website.    

Promotional Campaigns – General Provisions:

  1. The Company and its Clients (individual or an entity) which have successfully registered and are approved for an account, and are qualified to receive a trading bonus, real funds, or any other prize resulting from any promotion campaign are subject to the terms and conditions listed below.
  2. We reserve the rights to amend these Terms at any time without giving you prior notice. We shall post the updated Promotional Campaign T&Cs through the Company’s Website of any such changes. All amended terms shall have immediate effect from the moment they are officially posted on the Company’s Website. Both parties are legally bound by the revised version of the Promotional Campaigns T&Cs for both new and existing accounts.
  3. The Company reserves the right to determine the list of countries participating in the Promotions and/or limit the total amount received and/or limit the eligible percentage to be received of the said promotion depending on the Client’s Country. Thus, not all promotional campaigns may be fully available to some countries and some countries may not have any Promotions available to them.
  4. If a client satisfies the conditions of any Promotional Campaign, then any Credits and/or Prizes may be immediately awarded to that Client. The Bonuses and/or Rewards will be given to the Clients based on trading volume conditions being met, a “First come, first served” basis, lucky draws, and/or any other format that the Company deems appropriate.
  5. The Bonuses and other promotional campaigns offered by the Company are subject to the Company’s sole discretion and can be granted to selected clients either in the form of trading bonus or as real funds added the client’s trading account balance (hereinafter referred to as “the Credits” and or “the bonus”). Other reward promotions can also be granted to selected clients in any other form such us exclusive Account Types, exclusive partnership terms, VPS subscriptions, laptops, mobile phones or any other prizes that the Company decide at its sole discretion (hereinafter collectively referred to as “the Prizes”).
  6. Bonus granted to clients in the form of trading credit can be used for trading purposes only and may not be withdrawn. The trading profits that were generated by the use of credit can be withdrawn at any moment.
  7. Under certain Bonus promotional campaigns, when a predefined volume is reached the credit provided to the client will be converted into “real funds” and will therefore be removed from credit and added to the client’s account balance. At this point the client will be eligible to withdraw his initial capital, profits as well as the bonus amount that had been converted into real funds.
  8. The Bonuses and/or Rewards may not be transferred to any other live trading account/s held by the Customer or any other 3rd party.
  9. The set/fixed rates, percentages, limits, assets, trading conditions/requirements, trading account types, dates and periods, places and/or any other aspect of any Promotion (“the Specifications”), will be specified under the Marketing Material produced by the Company that will be located on the Company’s website and/or communicated to the Client through the Company’s official communication methods which includes direct emails and client area notifications.
  10. The Company shall not be liable to its Clients if the Promotions cannot be carried out as intended for reasons beyond its control, including but not limited to any issues such as technical malfunction or any other circumstance that may affect the promotional campaign being carried out as intended to.
  11. The Credits deriving from any Bonus are granted to Clients only once unless otherwise specified on the Company’s website and/or marketing material issued by the company.
  12. Any Bonus-related Credits are credited in the base currency of the Client’s live trading account or in another currency that has the same value.
  13. The Credits can be deducted from the Client’s live trading account/s at any time without prior notification of the Client, at the Company’s sole discretion.
  14. If the Company has reasons to suspect or has determined that a Client is acting in bad faith or in a manner that the Company does not deem appropriate, the Company reserves the right, in its sole discretion, to deny, withhold, or withdraw from the Client any Bonus  and/or any other Prizes resulting from any Promotional campaign, and/or to terminate the Client’s live trading account(s) and/or cancel the Client’s participation in any current or future Promotion.
  15. The Company maintains the right, in its sole discretion, to refuse to register any participant in any Promotional campaign it is offering and to refuse to award any kind of Credit or Prize, without having to give a reason to any of the participants.
  16. Under no circumstances may the Company be responsible for any damages resulting from the cancellation, modification, alteration, suspension, or termination of any Promotion.
  17. The Company reserves the right at its sole discretion to block all client’s trading accounts; cancel all open and pending orders; and nullify any or all profits of the client if in the Company’s reasonable discretion its has concluded or is suspicious that the client has attempted any abusive or improper trading of any form not limited to any arbitrage abusive or improper trading, attempted abuse or attempted improper trading fraud, manipulation, cash-back arbitrage connected to a trading bonus or any other form.
  18. If any order stop outs occur due to the cancellation of a promotional campaign or the alteration of the promotional campaigns T&Cs the Company shall not be liable.
  19. In the event that any live trading account/s becomes dormant all previously awarded Credits will be immediately withdrawn from the respective Client’s live trading account/s.
  20. In cases where a promotion is given to a client without requiring that the client deposit or transfer any real funds to his Live trading account (including but not limited to “Account Opening Bonus”), the client’s KYC documents must be verified by the company in accordance with its standard operating procedure in order for the client to be eligible to receive such Bonus.
  21. The Company maintains the right to change, amend, extend, shorten, or in any other manner modify the Promotions term as it sees proper in its sole discretion.
  22. The specific account types that are eligible to participate in any Promotion will be outlined under the specific Promotional campaign T&Cs which will be distributed to our clients through our official communication means.
  23. The Company will consider it an abuse and a violation of its terms and conditions if it believes that a customer has established accounts using multiple email addresses with the purpose of taking advantage of any of our promotional campaigns.
  24. In cases where the Company has identified a client to be conducting abusive behavior, the Company reserves the right at its sole discretion to permanently block and/or disable all such Client’s live trading account/s cancel any and/or all orders and nullify all profits of such Client. Thus, the Company shall not be liable for any consequences of the Credits cancellation, including but not limited to order to closure by Stop-out.
  25. 31. The Company reserves the right, in its sole discretion, to launch an investigation into each case in order to confirm or refute any suspicions of a violation. The Company reserves the right to suspend the Client’s Live Trading account(s) throughout the investigation and to refuse any withdrawal requests up until the conclusion of the investigation. The Company maintains the right to ask the Client to supply any documents and information that the Company believes necessary to facilitate the Company’s investigations in order to analyze and examine the circumstances under which the suspicion was developed.
  26. The Company reserves the right, in its sole discretion, to permanently block all the accounts involved, return the initial deposit amount, and withhold any profits that have resulted from any Promotional campaign in cases where the Client fails to provide the requested documentation and/or any information within a time frame set by the Company and/or refuses to cooperate during the investigation period.
  27. In the event of any dispute in relation to any Promotion, such dispute shall be resolved by the Company in good faith and as, in its sole discretion deemed fit and proper. The Company’s decision shall be final and binding. To the extent permitted by law, the Client’s right to litigate, to seek injunctive relief or to any other resource to judicial or any other procedure in case of disputes or claims resulting from or in connection with the Promotions and the Promotional campaigns T&Cs are hereby excluded, and the Client expressly waives any and all such rights.
  28. If any part of the Promotional campaigns T&Cs should be held by any Court of a competent jurisdiction as unenforceable or illegal or in contravention to any rule, regulation or Law of any Market or Regulator, that part shall be deemed to have been excluded from the Promotional campaigns T&Cs, and these Promotional campaigns T&Cs shall be interpreted and enforced as though the provision had never been included. Thereafter, nothing shall affect the validity and enforceability of the remaining provisions or the validity and enforceability of this agreement under the laws and/or regulations of any other jurisdiction.
  29. Disputes and controversies arising out of or in connection with the Promotional campaign T&Cs shall be finally settled in the same jurisdiction as per the Company’s Terms and Conditions and/or Client Agreement. These Promotional T&Cs are governed by the Laws of the same jurisdiction as per the Company’s Terms and Conditions and/or Client Agreement.
  30. All information and content contained on the Company’s website, and/or in any other marketing materials distributed by the Company to its Clients are provided solely for informational and promotional purposes and do not constitute investment advice or a recommendation to acquire any financial instrument and/or be involved in any financial transaction. The risk associated with the client’s investments are exclusively his responsibility. The Client is solely responsible for the risk of his investment decisions and if considers appropriate, If the client deems it is necessary, the client should seek adequate professional advice before taking any action.
  31. The Promotional campaigns T&Cs are made in the English language. The original English text shall take precedence over any translations into other languages, as applicable, in the event of any conflict or discrepancy.