If you would like to change the name you have registered, please send us an email to [email protected]. In the email, please provide the name to be changed, explain the reason for changing the name, and attach a copy of your identity document for verification purposes. Our team will verify and contact you regarding the status of your request.

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What should I do when there is an error while trying to upload a document? What is a wallet? What does the error message of “This email is already registered” mean? How long does it take for account verification? How do I close my Gemforex account? How do I change subscriptions / notifications preference? How do I change my registered name? How do I change my registered email address or phone number? How can I change my registered residential address? How can I activate two-factor authentication (2FA)? How to start if I want to become a client?