We take the safety of our client funds very seriously. All client monies are kept separately from corporate funds and managed in compliance with client money legislation.

Every financial services regulator has their own distinct set of laws, regulations, and client money protections that they put into effect. This ensures that client funds cannot be used for any other purpose.

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Why is my account balance different from the amount I deposited? What are our standards of conversion rate? If a deposit is made during the weekends/ public holidays, will it be processed? Does Gemforex accept a deposit that is not matching with the registered name? Do I need to pay any fee for internal transfers between two accounts? Could I deposit when my current balance is showing negative? Can I transfer my funds to another broker? Can I make a withdrawal using a method different from the method I used to deposit? Is my funds safe? What are the limits for each deposit and withdrawal? What funding/withdrawal methods are available? How to make a withdrawal? How to fund my account?