If your trading account and deposit are denominated in a different currency, the funds or deposits will be converted as per our Gemforex exchange rate or the exchange rates of our payment provider.

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Why is my account balance different from the amount I deposited? What are our standards of conversion rate? If a deposit is made during the weekends/ public holidays, will it be processed? Does Gemforex accept a deposit that is not matching with the registered name? Do I need to pay any fee for internal transfers between two accounts? Could I deposit when my current balance is showing negative? Can I transfer my funds to another broker? Can I make a withdrawal using a method different from the method I used to deposit? Is my funds safe? What are the limits for each deposit and withdrawal? What funding/withdrawal methods are available? How to make a withdrawal? How to fund my account?