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FAQ

What is a wallet?

Home/FAQ/Getting Started/What is a wallet?

A wallet will be created automatically upon opening an account on Gemforex. A wallet is an internal account that can be used to receive funds, make withdrawals, and internal transfers to and from your trading accounts. It is different from a trading account.

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What should I do when there is an error while trying to upload a document? What is a wallet? What does the error message of “This email is already registered” mean? How long does it take for account verification? How do I close my Gemforex account? How do I change subscriptions / notifications preference? How do I change my registered name? How do I change my registered email address or phone number? How can I change my registered residential address? How can I activate two-factor authentication (2FA)? How to start if I want to become a client?
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