Please refer to the guideline below before uploading your document:

  • The size of your document should not exceed MB.
  • The file should be in one of these formats, such as pdf, jpg, tiff, png, gif, doc, and docx.

If the error message still appears, please try to clear your cookies and cache on your device, switch to another browser, or log out and log in again.

If the issue continues, please feel free to send your documents to [email protected] and our relevant team will assist you further on this.

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